Privacy Statement Capistone Vastgoed

1. General

Capistone Vastgoed is responsible for the processing of personal data as described in this privacy statement.

For questions, you can contact us at info@capistone.nl.

2. Personal data we process

Capistone Vastgoed processes your personal data because you use our services in renovation, maintenance and sustainability improvements of real estate and/or because you provide this data to us yourself.

We process the following personal data:

• First and last name
• Address details of the relevant property
• Phone number
• Email address
• Bank account number
• Project and assignment numbers

3. Special and/or sensitive personal data

Our website and/or services do not intend to collect data about visitors under the age of 16, unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16.

We advise parents and guardians to be involved in their children’s online activities to prevent personal data being collected without parental consent.

If you believe that we have collected personal data from a minor without consent, please contact us at info@capistone-vastgoed.nl. We will delete this data as soon as possible.

4. Purposes and legal bases

Capistone Vastgoed processes your personal data for the following purposes:

• Preparing, executing and administering renovation, maintenance and sustainability projects
• Drafting and executing agreements
• Handling payments and invoicing
• Contacting you by phone or email in connection with project execution
• Complying with legal obligations

Personal data is processed on the basis of performance of an agreement, legal obligations and/or your consent.

5. Automated decision-making

Capistone Vastgoed does not make decisions based solely on automated processing that could have (significant) consequences for individuals. Decisions are always made with human involvement.

6. Retention periods

Capistone Vastgoed does not retain your personal data longer than strictly necessary to achieve the purposes for which it was collected.

We apply, among others, the following retention periods:

• Contact details: indefinite, for contact and relationship management

Where statutory retention periods apply, those will be observed.

7. Sharing personal data with third parties

Capistone Vastgoed shares personal data with third parties only if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We enter into data processing agreements with parties that process data on our behalf to ensure the same level of security and confidentiality.

8. Cookies and similar techniques

Capistone Vastgoed uses only technical and functional cookies and analytical cookies that do not infringe your privacy. These cookies are necessary for the proper functioning of the website and for optimizing the user experience.

You can opt out of cookies by configuring your internet browser to no longer store cookies. You can also delete previously stored information via your browser settings.

9. Your rights

You have the right to:

• Access your personal data
• Correct your personal data
• Have your personal data deleted
• Data portability
• Withdraw your consent
• Object to processing

You can submit a request via info@capistone-vastgoed.nl. We will respond as soon as possible, but no later than four weeks after receiving your request.

You also have the right to lodge a complaint with the Dutch Data Protection Authority via: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

10. Security of personal data

Capistone Vastgoed takes appropriate technical and organizational measures to protect your personal data against misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you suspect that your data is not properly secured or there are indications of misuse, please contact us at info@capistone-vastgoed.nl.